Compliance & Standards

Unmatched global content delivery at scale.

Enterprise-Level Stewardship

Security | Privacy | IP protection | Compliance | Resilience | Transaction Integrity 

The shift from print to digital has opened the promise of affordability, equity, and a more engaging course materials experience - yet many institutions and content providers lack the right kind of modern delivery network to fully realize this promise. 

As you navigate the world of digital content delivery, you can choose to manage the compliance of ever-evolving standards on your own, or you can partner with VitalSource – a company with decades of industry leadership and expertise in creating, setting, and exceeding the standards. 

With unmatched global scale, unparalleled operational integrity, and insights you can’t get anywhere else, the VitalSource Learning Delivery Network ensures customers and partners are always ready for what’s next. 

Animated graphic showing a complex path without VitalSource or a straight and direct path with VitalSource.

Unlock the VitalSource Advantage

Deliver a learning advantage with the most secure, compliant platforms and tool available.
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Enhanced Security
Significant investments in cutting-edge technologies provide the most reliable security in the business. 
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Reliable Infrastructure
Best-in-class cloud services and content distribution networks deliver content with full integrity and over 300 global end points for content access.
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Proactive Protection
Advanced privacy and security controls identify and mitigate vulnerabilities. 
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Continuous Vigilance
24/7 monitoring, alert, and incident reporting systems minimize risk and impact. 
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Uncompromised Control
Top-tier digital rights management (DRM) preserves rights and revenues. 
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Trusted Standards
Best-in-class security measures validated by SOC II certification. 
Renowned Domain Expertise
Industry’s largest learning science, institutional and content provider support teams.
Highest Customer Satisfaction
Industry’s highest CSAT, NPS scores and 63,000 5-star ratings. 
Ahead of Market Investment
We’re prepared for the next disruption point so you are too.
Compliance-Compliant

The Most Secure, Compliant Technologies

VitalSource leads the industry compliance, privacy, and security. We offer robust platforms servicing millions of users and billions of requests each month, worldwide; over 500 global endpoints for content access, with best-in-class platform uptime; and world-class content security trusted by thousands of publishers. 

You also get:
  • SOC 2 Type 2 covering security available
  • 24x7x365 access to Tier 1 support in English and Spanish with support facilities in North America
  • Disaster recovery protocols and geographically separated sites live and maintained
  • Infrastructure hosted on premium tier of Google Cloud Platform
  • North America served from US-based data center
  • Over 500 global end points for content access
  • Proven robust platform servicing millions of users
Compliance-Privacy

A Privacy-by-Default Organization

We believe users, institutions, and publishers should control the use of their data. This means we never share or sell the data of our users or partners; we build our technologies to function without personal information, and we protect the content of our partners with the highest levels of compliance and investments in shielding from outside threats.

Other protections VitalSource leverages:
  • Licensed, best-in-class application-shielding technology
  • Multiple encryption protocols
  • Advanced countermeasures to defeat scripts and scraping applications
  • High-definition device fingerprints
  • Regular audits and vulnerability assessments
Visit our Trust Center
Compliance-Accessibility

Born Accessible

VitalSource has been leading in the industry for three decades in creating accessible learning tools, developing standards, and helping our partners stay up to date to provide an accessible learning journey for all users.

Notable milestones in our accessibility journey:
  • Content Transparency Initiative
  • Accessibility metadata for partners
  • Friend of DAISY Consortium
  • WCAG 2.1 AA accessibility conformance documentation
  • Longtime sponsor of the National Federation of the Blind
  • Winner of the Accessibility in Publishing DAISY Award
  • ASPIRE GOLD Rating
  • Helped create the EPUB accessibility specification
Read our Accessibility Statement
Compliance-Integrations

Streamlined Operations and Delivery for Deep Content Integrations

VitalSource Integrations act as a gateway between learning management systems, distribution and authentication platforms, and publisher content. We seamlessly handle fulfillment, content access, and communication, all while simplifying admin and setup for everyone. 

We proudly feature:
  • 1EdTech TrustEd Apps Pledge Endorser
  • 1EdTech member & LTI certification
  • LTI Advantage certification
  • LTI deep linking and grade return
  • COUNTER compliant
  • CALIPER certification

Delivering Award-Winning Digital Experiences

For 30 years, VitalSource has been at the forefront of the digital transformation journey
30M+
units/year delivered across our network
200+
countries and territories
500
local network access points delivering content securely
99.99%
World-class Uptime

We’ll help you lead from the front

Learn More