Compliance & Standards

Enterprise-Level Stewardship

Security | Privacy | IP protection | Compliance | Resilience | Transaction Integrity

The shift from print to digital has opened the promise of affordability, equity, and a more engaging course materials experience - yet many institutions and content providers lack the right kind of modern delivery network to fully realize this promise.

As you navigate the world of digital content delivery, you can choose to manage the compliance of ever-evolving standards on your own, or you can partner with VitalSource – a company with decades of industry leadership and expertise in creating, setting, and exceeding the standards.

With unmatched global scale, unparalleled operational integrity, and insights you can’t get anywhere else, the VitalSource Learning Delivery Network ensures customers and partners are always ready for what’s next.

Unlock the VitalSource Advantage

Deliver a learning advantage with the most secure, compliant platforms and tool available.

Enhanced Security

Significant investments in cutting-edge technologies provide the most reliable security in the business.

Reliable Infrastructure

Best-in-class cloud services and content distribution networks deliver content with full integrity and over 300 global end points for content access.

Proactive Protection

Advanced privacy and security controls identify and mitigate vulnerabilities.

Continuous Vigilance

24/7 monitoring, alert, and incident reporting systems minimize risk and impact.

Uncompromised Control

Top-tier digital rights management (DRM) preserves rights and revenues.

Trusted Standards

Best-in-class security measures validated by SOC II certification.

Renowned Domain Expertise

Industry’s largest learning science, institutional and content provider support teams.

Highest Customer Satisfaction

Industry’s highest CSAT, NPS scores and 63,000 5-star ratings.

Ahead of Market Investment

We’re prepared for the next disruption point so you are too.

Image of a computer with a checkmark shield surrounded by a magnify glass, accessibility icon, and shield with a globe.

The Most Secure, Compliant Technologies

VitalSource leads the industry compliance, privacy, and security. We offer robust platforms servicing millions of users and billions of requests each month, worldwide; over 500 global endpoints for content access, with best-in-class platform uptime; and world-class content security trusted by thousands of publishers.

You also get:

SOC 2 Type 2 covering security available
24x7x365 access to Tier 1 support in English and Spanish with support facilities in North America
Disaster recovery protocols and geographically separated sites live and maintained
Infrastructure hosted on premium tier of Google Cloud Platform
North America served from US-based data center
Over 500 global end points for content access
Proven robust platform servicing millions of users

A Privacy-by-Default Organization

We believe users, institutions, and publishers should control the use of their data. This means we never share or sell the data of our users or partners; we build our technologies to function without personal information, and we protect the content of our partners with the highest levels of compliance and investments in shielding from outside threats.

Other protections VitalSource leverages:

Licensed, best-in-class application-shielding technology
Multiple encryption protocols
Advanced countermeasures to defeat scripts and scraping applications
High-definition device fingerprints
Regular audits and vulnerability assessments

Born Accessible

VitalSource has been leading in the industry for three decades in creating accessible learning tools, developing standards, and helping our partners stay up to date to provide an accessible learning journey for all users.

Notable milestones in our accessibility journey:

Content Transparency Initiative
Accessibility metadata for partners
Friend of DAISY Consortium
WCAG 2.1 AA accessibility conformance documentation
Longtime sponsor of the National Federation of the Blind
Winner of the Accessibility in Publishing DAISY Award
ASPIRE GOLD Rating
Helped create the EPUB accessibility specification

Streamlined Operations and Delivery for Deep Content Integrations

VitalSource Integrations act as a gateway between learning management systems, distribution and authentication platforms, and publisher content. We seamlessly handle fulfillment, content access, and communication, all while simplifying admin and setup for everyone.

We proudly feature:

1EdTech TrustEd Apps Pledge Endorser
1EdTech member & LTI certification
LTI Advantage certification
LTI deep linking and grade return
COUNTER compliant
CALIPER certification

Delivering Award-Winning Digital Experiences

For 30 years, VitalSource has been at the forefront of the digital transformation journey

30M+

units/year delivered across our network
200+

countries and territories
500

local network access points delivering content securely
99.99%

World-class Uptime

WebSite

Actionable Data-Insights

For organizations to continuously meet the ever-evolving needs of their customers, they must be familiar with how to make the metrics for digital materials work for them. Monitoring engagement trends will make the difference between knowing what your customers need and thinking you know what they need.

Lifecycle

Drive a Learning Advantage

Trusted globally by content providers and institutions, the VitalSource Learning Delivery Network fuels affordable access programs, delights students, and advances success from day one with unmatched scale, integrity, and insights.

Checklist

Privacy and Security Guide and Checklist

This guide shares what you need to know when it comes to the highest protection and standards in privacy and security and a checklist to make sure you're covered.